Help Center

Find answers to your questions
  • +

    All about Universal Age Inc.?

    UNIVERSALAGECRYPTO INC. is a managed cryptocurrency trading and high yield aggregator platform built on the Beldex Ecosystem to help users invest in cryptocurrencies with ease and earn stable interest rates. Our user interface simplifies the cryptocurrency investment and allows users to stake digital tokens such as Bitcoin, Bitcoin Cash, LiteCoin, Tron, and Tether, which in return get their initial staked tokens and BDX tokens.
  • +

    Why should I trust UNIVERSALAGECRYPTO INC.?

    UNIVERSALAGECRYPTO INC. GROUP LTD. is developed, hosted and regulated across the EU and Asia.
    We apply the highest security standards for the protection of your data and funds, which will remain totally encrypted and confidential.
    We maintain bank level security, which is continually and independently tested and audited, and reinforced by ongoing training of all of our staff.
    Our security includes preventative measures, such as 2-step login, and our verification procedures. These are specifically designed to ensure that we are protecting your account from unauthorized access.
    The security of your account is our highest priority.
  • +

    Why should I use UNIVERSALAGECRYPTO INC. to earn profits?

    Cryptocurrency exchanges are built for traders. They fail to provide a solution to beginners who are willing to get started with cryptocurrency industry.
    With UNIVERSALAGECRYPTO INC, you can utilize the power of cryptocurrency trading & staking in a simple and secure way, no matter where you are, with just a few clicks.
  • +

    Who can participate in your program?

    We accept members from all over the world, irrespective of their citizenship. Our services are available to any individual or legal entity in the world.
  • +

    If I need help, how can I talk to someone?

    If you are facing an issue with any of our services and you do not find the solution in our FAQ section, please reach out to get in touch with our Customer Support Team.
    Here are the different options available to you:
    - Email us at support@universalagecrypto.com.com
    - Send us a message via Help Center
    We will be happy to answer your questions 24/7!
  • +

    How can I create an account?

    Opening an account with us is very easy and it will take less than a minute. You simply need to fill out the signup form located on the Registration Page.
  • +

    Can I have more than one account?

    Each account must contain an individual email address and genuine personal data. We do not have restrictions on using the same IP address for more than one account. As long as you are able to meet the requirements (email address and genuine personal data), you can have as many accounts as you want.
  • +

    I have lost my password, how can I recover it?

    Please use the Recover Password form and, your email address and follow the instructions to receive a new password.
  • +

    How can I change my password?

    It is easy. Go to your Dashboard then:
    1. Click on “Settings” at main dashboard menu
    2. Go to the "Change Password" section
    Type in your new password in the specified inputs. This password must be at least 8 characters long, contain special characters and avoid common words.
  • +

    How can I set my cryptocurrency addresses?

    Settings section in your dashboard will enable you to set / change your cryptocurrency addresses, which will be used in order to withdraw your funds.
  • +

    What is the Two-Factor Authentication (2FA)?

    Two-factor Authentication (2FA) provides much stronger security compared to using only a username and a password.
    Please download the Google Authenticator app, Google Play, or App Store.
    2. Go to the "Change Password" section
    2FA uses your mobile phone to verify your account with an OTP (One-Time Password).
  • +

    How much can I earn by investing in this platform?

    We offer an investment three investment and staking packages:
    Silver AGR: 9% Minimum allowed investment is 3000 BDX and maximum is 21400 BDX
    Gold AGR: 15% Minimum allowed investment is 23800 BDX and maximum is 118700 BDX
    Diamond AGR: 25% . Minimum allowed investment is 118800 BDX and maximum is 237600 BDX
    Platinum AGR: 35% Minimum allowed investment is 261400 BDX and there is no maximum limit.
    All interest rates are fixed and they will not fluctuate by time.
    Here is an example:
    If you invest $1,000 (which is 23800 BDX}, your investment will activate in the second plan.
  • +

    How do I invest funds crypto using my account?

    Once you have created your account with universalage-crypto.com, you are able to make investment 24/7.
    1- Go to the “Make Investment” page after creating an account with us.
    2- Pick up the payment method you would like to invest through.
    3- Choose your desired investment plan.
    4- Enter the amount you would like to invest and click the “Make Investment” button.
    5- Ensure to make your conversion from dollars to bdx, before clicking the “Make Investment” button.
    6- You will be provided with an address to have your funds paid to.
    Your investment will activated after you send funds from your wallet to the specified address.
  • +

    Which payment options do you accept?

    Our mission is to add the most possible payment methods, so that investing and withdrawal is accessible for everyone with no stress.
    At the current time, you can invest using popular Cryptocurrencies including Bitcoin, Ethereum, Beldex token, Litecoin.
  • +

    What are my investment limits?

    You can start investing from $120 (3000 BDX) and there is no maximum limitation.
  • +

    How long does it take my invested funds to activate on my dashboard?

    Investments through cryptocurrencies, will be activated on your account after 3 blockchain network confirmations.
  • +

    How can I terminate my investment and get my principal money back?

    If you want to close your investment and release your funds, please follow these steps:
    - Go to the “Fund Management” section of your dashboard.
    - Search for the investment criteria that you want to be releases and click on “Release Investment” button.
    - In the shown input, enter the amount you want to release from your investment. It can be the whole investment amount or a part of it.
    - Click on “Release” button and confirm the information.
    - Now, the released funds have been added to your account balance.
  • +

    Can I release my money at any time?

    After 48 hours of the investment time, you will be able to be release your total invested money or a part of it.
  • +

    Can I release only a part of my invested funds?

    Yes, you are able to release a part of your total invested money or the whole funds. Please note that if you release the whole funds of an investment, your investment will be terminated.
  • +

    Do you charge any fees when I want to release my invested funds?

    Yes, we charge 5% of the total amount that you request to be released.
  • +

    After I request a withdrawal, when will I receive funds in my wallet?

    All withdrawals are processed instantly. Larger ones withdrawals are processed manually within 24 business hours.
  • +

    Are there any amount limitations on withdrawal?

    The minimum withdrawal amount is $120.00 and there is no maximum limit. You can request as many withdrawals per day as you wish.
  • +

    Do you reduce any fees for withdrawal requests?

    No, we do not reduce any fees on your withdrawal requests. Even All network transaction fees will be paid by universalage-crypto.com and investors do not need to pay for it.
  • +

    How does the UNIVERSALAGECRYPTO INC. referral program work?

    As a partner, if you refer investors to invest with UNIVERSALAGECRYPTO INC., you will be rewarded by a commission for each investment they make. Each of your referred investors have the potential to generate lifetime commissions. Commissions are rewarded with Beldex tokens.
    All UNIVERSALAGECRYPTO INC. users who joined through your personal referral link will become your referrals and they will be counted as active referrals, if they make investment.
    Commission example:
    You invite one investor, who invests 3000 BDX on his UNIVERSALAGECRYPTO INC. account. As a personal partner, you will earn 5% of this amount and it will be credited directly to the balance of your dashboard.
  • +

    How do I get started with universalage-crypto.com referral Program?

    You can simply participate in universalage-crypto.com referral program by creating your account.
    You will be provided with a personal referral code link that can be utilized for endorsing our investment services while tracking referrals and commissions. The referral code link can be accessed from the “Referrals” section in your dashboard.
    You are able to share your personal referral link or banners through your website or social media.
  • +

    How can I receive my personal referral link?

    You can easily find your personal referral link on the “My Referrals” section of your account.
  • +

    Should I have active investment to receive commissions?

    No, you are not obligated to make a deposit in order to participate in the referral program and earning commissions.
  • +

    What is the regional representative program and what are the benefits to become a regional representative?

    As a representative, you will earn 10% fixed commission per investments made by your referred clients. You can apply to become a universalage-crypto.com's regional representative in your area by sending us your marketing plan - how do you plan to promote our platform. For more information and applying as a universalage-crypto.com representative, please send us an email to info@universalagecrypto.com.


Name
Your Email